Clear Information. Responsible Use.

The information published on the VM2 Logistics website is provided for general informational and business purposes. While reasonable efforts are made to keep the information useful and accurate, logistics conditions and service availability may change.

This Disclaimer Policy should be read together with the applicable Terms & Conditions, Shipping Policy, Refund Policy, Privacy Policy and any specific quotation, booking confirmation or service agreement applicable to a transaction.

VM2 Logistics aims to provide current and useful information on its website, including information about transportation, freight forwarding, warehousing, customs coordination and other logistics services.

Website content may be updated, modified, corrected or removed from time to time without prior notice.

• Website information may not reflect the latest operational availability.
• Images may be illustrative and may not represent the exact vehicle, facility or shipment used for a particular service.
• Service descriptions are general unless a specific written quotation states otherwise.

Information about VM2 Logistics services is intended to help customers understand available logistics solutions.

The actual service provided may depend on the shipment characteristics, origin, destination, transportation mode, carrier availability, applicable regulations and other operational factors.

Transit times, delivery dates, pickup windows and other time estimates displayed on the website or communicated during enquiry are generally estimates unless expressly identified as guaranteed under a specific service agreement.

• Traffic and road conditions may affect transportation schedules.
• Carrier schedules may change.
• Port, airport and terminal operations may affect transit times.
• Customs inspections may delay international shipments.
• Weather and other external circumstances may affect delivery schedules.

Prices, rates and quotations shown on the website or communicated during an enquiry may depend on shipment details and applicable market and operational conditions.

• Cargo weight and dimensions.
• Origin and destination.
• Transportation mode.
• Fuel and carrier-related costs.
• Customs, duties and taxes.
• Storage, handling or special-service requirements.

A final commercial quotation or service agreement should be relied upon for transaction-specific pricing.

Logistics services may involve independent carriers, shipping lines, airlines, rail operators, warehouse providers, customs agents, technology providers and other third parties.

Their schedules, operating procedures, availability and service conditions may be outside the direct control of VM2 Logistics.

• Carrier schedules may change.
• Third-party service availability may vary.
• Third-party terms may apply to specific transportation or handling services.
• Additional charges imposed by third-party providers may apply where relevant.

International and certain domestic shipments may be subject to customs, government, regulatory, security and other statutory requirements.

• Customs authorities may inspect shipments.
• Import and export requirements may differ between countries.
• Duties, taxes and government charges may apply.
• Required licences, certificates or permits may vary by commodity and destination.
• Clearance times may depend on government authorities and third-party agents.

Publication of a service on the VM2 Logistics website does not necessarily mean that the service is available for every origin, destination, cargo type or requested date.

Availability is subject to operational capacity, route restrictions, carrier arrangements, regulatory requirements and other applicable conditions.

Shipment tracking information may be obtained from carriers, logistics systems or other operational sources.

Tracking information is intended to provide shipment visibility and may not update continuously or in real time.

• Some events may be recorded after a delay.
• Third-party carrier systems may have temporary outages.
• Estimated delivery dates may change during transportation.

Customers are responsible for providing accurate information and complying with the requirements applicable to their shipments.

• Accurate sender and recipient details.
• Correct cargo description.
• Accurate weight and dimensions.
• Proper packaging and labelling.
• Complete and accurate shipping documents.
• Disclosure of regulated or special-handling cargo.
• Compliance with applicable laws and regulations.

The VM2 Logistics website may contain links to external websites, platforms or resources operated by third parties.

These links may be provided for convenience or additional information. VM2 Logistics does not necessarily control the content, availability, security or privacy practices of external websites.

Users should review the terms and privacy policies of external websites before using their services or providing information.

To the extent permitted by applicable law, website information is provided on an informational basis and VM2 Logistics does not represent that every piece of website content will always be complete, current or error-free.

Liability relating to a specific shipment or logistics service is governed by the applicable quotation, booking confirmation, service agreement, carrier terms and applicable law.

VM2 Logistics may update this Disclaimer Policy from time to time to reflect changes in its services, website content, operational practices, legal requirements or business processes.

The latest version published on this website will apply to future use of the website and services, subject to any separate contractual terms that apply to a particular transaction.

If you have questions about this Disclaimer Policy, website information or a specific logistics service, please contact VM2 Logistics.